This pandemic is an unprecedented situation, and a lot of businesses are not sure how to respond. With most Americans in isolation, more and more people are turning to social media to stay connected. Here are a few content ideas to keep your customers connected and up to date.
1. Store Hours and other updates
Let your customers know if your stores are open or closed. Give them timely updates on the hours of your locations as the Covid-19 situation changes. Give your customers a means to contact your open locations to check availability and hours.2. Promote Hotspot Devices
Now is the best time to promote hotspot devices to keep your customers connected. Being connected to the internet is as important as ever. If your internet goes out, your local cable provider is probably already swamped, and service may be delayed.
3. Covid-19 Store safety precautions
4. Keeping mobile devices clear of germs
5. Mobile resources to stay up-to-date
6. Tablets for kids staying at home
7. Bundle promotions with some special offerings
8. Support local non-profits in this time of need
9. Educate your customer
10. Lighten the mood
Right now, communication is everything. Whatever type of content you choose to use, remember, your customers just want to feel connected and stay up to date with accurate information. The more you can do that, the better you can serve your customers in these uncertain times.
Right now, communication is everything. Whatever type of content you choose to use, remember, your customers just want to feel connected and stay up to date with accurate information. The more you can do that, the better you can serve your customers in these uncertain times.
Retailer Relief PackageIn the spirit of helping our wireless retail family utilize the power of social media to communicate during these challenging times, we would like to extend 3 complimentary offers to help, through June 1st! 1. ContentLet our team create custom, designed posts for you to share and boost. We’re here to help and create! 2. Managed Care ServicesDo you need help posting content out, is your staff needed in other areas? Let TracPoint schedule content out to your followers for you. This way you’re staying connected to the public and providing important information about your stores and products. 3. Employee AdvocacyLet us help engage your employees and provide them with the tools to share your important messages out to their personal social followers including FB, Instagram, Twitter and LinkedIn. Remember, content shared by employees receives 8 X more engagement than content shared by brand channels. Or perhaps your employees would like to provide content to post out. Let’s tap them for their ideas and suggestions! They may want to create a video of a cool, new accessory to use, or share a video on how to properly clean a phone. The ideas are endless. We’re here to help with one, two or all three of these services, if needed. Click below to schedule quick phone call to discuss and we can begin right away! |